Hapag-Lloyd Cruises is one of the leading suppliers of premium and luxury cruises in German speaking countries. A selection of their cruise itineraries are offered as bi-lingual (INT) cruises (German/English).
Four ships, each with its own special character, hundreds of destinations, on-board and shore programmes with something for everyone whatever the spontaneous mood, attractive cruise combinations, short trips to get your feet wet, long voyages for epicures and experts. Flexibility and tremendous variety are outstanding characteristics of Hapag-Lloyd cruises. But one thing never changes: making your personal wishes come true and turning your visions of what a cruise should be into reality are always at the focus of our efforts. We want to make you forget your everyday cares so that you can discover how wonderful it is to live without constantly looking at the clock. A completely new kind of freedom is waiting for you. Cruises are not only a wonderful way to travel — they are also highly individual.
No matter which of our ships you choose to spend your holiday on, all of them have one thing in common: they are the best in their category. Classical cruise or expedition, tuxedo or leisure clothing — Hapag-Lloyd cruises are always worth the trip.
Tipping is not obligatory on board. Acknowledgement of particularly good service is at the discretion of each guest.
We offer child care for children four years of age and older. If we have four or more children aged four or older on board, a child care specialist will go on the voyage and organise a very special children's cruise with special excursions and children's events both on board and on shore. Play, sport and creative programmes will be the order of the day from 8:00 am to 5:00 pm and from 7:00 to 9:00 pm when the ship is at sea. There are two special rooms available for supervised playing of the children; they are open outside of supervised hours as well and are equipped for all age groups. The supervision periods on days with shore excursions - as a rule six to eight hours - are set according to the lay time of the EUROPA so that parents have the option of occasionally going on excursions without their children. But besides this, we also offer shore excursions especially for children and parents. Moreover, our concierge will be happy to arrange for a babysitter (subject to charge) for children aged four or older outside of the official care times.
Like a lot of people, a trip to Alaska was something we both had wanted to do for quite some time. However fitting it in was difficult. Sarah from Quay Travel managed that very efficiently. What to me was proving frustrating, sometimes there are too many options, was to Sarah, not a problem. She found for us a cruise which suited our timing, and then arranged the best flight options to get us to Seattle. YES - we thought that is all organised, however we had decided to sort out our shore excursions . For what ever reason the cruise line’s web site did not like me. A Quay Cruise staff member willingly took us under her care and quickly sorted matters out for us. My wife and I are very pleased to say that everything on our trip which was organised here in NZ by Quay Cruise happened when and as it should. Our thanks to Sarah and her Team - the hassle is taken out of travelling.
When we returned from Alaska I said to my husband we would never be going on another cruise - because nothing could beat that experience. Perfect in every way, excellently chosen accommodation and smooth transitions. Thanks Quay Cruise.
It’s a long way from Auckland to Alaska and return. That’s why you need the best Travel Agent to plan your cruise; find the perfect ship for you and deliver you home again. Michelle and the team are the best in the biz. We wouldn’t go further than NZ without them. Now, where to next?
We first met Margaret when one of our grandsons attended the same daycare centre as her daughter. Since that time we have been fortunate in having Margaret take care of the planning for the cruises we have sailed on. She always pays attention to every detail in helping us plan our holidays and in particular her knowledge with regard to cruises means that we know we are getting the best deal and service available. She goes that extra mile to ensure every holiday is special.